TY - BOOK AU - Slade,Diana AU - Manidis,Marie AU - McGregor,Jeannette AU - Scheeres,Hermine AU - Chandler,Eloise AU - Stein-Parbury,Jane AU - Dunston,Roger AU - Herke,Maria AU - Matthiessen,Christian M.I.M. TI - Communicating in Hospital Emergency Departments SN - 9783662460214 PY - 2015/// CY - Berlin, Heidelberg PB - Springer Berlin Heidelberg KW - Social sciences KW - Medicine KW - Applied linguistics KW - Communication N1 - The role of communication in safe and effective healthcare -- The context of communication in emergency departments -- The patient's journey in the emergency department from triage to disposition -- Communication risk in clinician-patient consultations -- Effective clinician-patient communication: strategies for communicating medical knowledge -- Effective clinician-patient communication: strategies for bridging the interpersonal gap -- Action strategies for implementing change UR - http://dx.doi.org/10.1007/978-3-662-46021-4 ER -