Ulmer, Robert R.

Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger - 3rd ed. - Los Angeles, Calif. : SAGE, c2015 - xvii, 250 p. : ill. ; 23 cm.

Includes bibliographical references and index

9781452257518 (pbk.) $ 70.00


Crisis management
Emergency management
Communication in management
Communication in organizations

658.477