TY - BOOK TI - Fundamentals of selling: customers for life through service SN - 9789339204686(pbk) : U1 - Futrell, Charles M 22 PY - 2014/// CY - New Delhi PB - McGraw-Hill Education (India) Private Limited KW - Selling N1 - Includes bibliographical references and index; Glossary : p. 617 - 626 ER -