TY - BOOK AU - Lee,You-il AU - Hong,Jung Kee TI - The influence of national culture on customers' cross-buying intentions in Asian banking services: evidence from Korea and Taiwan SN - 9781315776583 (ebook : PDF) PY - 2014/// CY - London PB - Routledge KW - Banks and banking KW - Customer services KW - East Asia KW - Cross-cultural studies KW - Consumer behavior KW - Cross-selling financial services N1 - Includes bibliographical references and index; 1. Introduction -- 2. Review of literature -- 3. Conceptual model and methodology -- 4. Data collection and analysis -- 5. Discussion and future studies -- 6. Conclusion UR - http://www.tandfebooks.com/isbn/9781315776583 ER -