Lee, You-il.

The influence of national culture on customers' cross-buying intentions in Asian banking services evidence from Korea and Taiwan / [electronic resource] : Jung Kee Hong and You-il Lee. - London : Routledge, 2014. - 1 online resource (x, 189 p.) : ill.

Includes bibliographical references and index.

1. Introduction -- 2. Review of literature -- 3. Conceptual model and methodology -- 4. Data collection and analysis -- 5. Discussion and future studies -- 6. Conclusion.

9781315776583 (ebook : PDF)


Banks and banking--Customer services--East Asia--Cross-cultural studies.
Consumer behavior--East Asia--Cross-cultural studies.
Cross-selling financial services--East Asia--Cross-cultural studies.