Practical business negotiation [electronic resource] /
William W. Baber and Chavi C-Y Fletcher-Chen.
- New York : Routledge, 2015.
- 1 online resource (xii, 222 p.) : ill., port.
Includes bibliographical references and index.
1. What do you want to get from negotiations? -- 2. First connections -- 3. Core negotiation concepts -- 4. Structure and planning -- 5. Some cultural considerations -- 6. Talking the talk -- 7. Negotiation tactics -- 8. Win at home before you go -- 9. What kind of negotiator ... -- 10. Final phase -- 11. Review from a high altitude.