TY  - BOOK
AU  - Hartley,Peter
AU  - Chatterton,Peter
TI  - Business communication: rethinking your professional practice for the post-digital age 
SN  - 9780203082843 (ebook : PDF)
PY  - 2015///
CY  - New York
PB  - Routledge
KW  - Business communication
N1  - Includes bibliographical references and index; 1. Developing your communication : deciding where to start -- 2. How should we analyse communication? -- 3. What does communication mean? -- 4. How is communication affected by the organisational context? -- 5. How should we plan and organise professional and business writing? -- 6. What is an effective writing style? -- 7. Effective design and visual aids -- 8. What makes documents effective? -- 9. What is effective interpersonal communication? -- 10. How do interpersonal skills work in practice? -- 11. How can we organise effective meetings? -- 12. How can we plan and deliver effective presentations? -- 13. How can we build effective teams? -- 14. Change, communication and future-gazing
UR  - http://www.tandfebooks.com/isbn/9780203082843
ER  -