Poll, Roswitha. <br/><br/>
Measuring quality :  international guidelines for performance measurement in academic libraries / 
Roswitha Poll and Peter te Boekhorst (IFLA Section of University Libraries & Other General Research Libraries), in collaboration with Ramon Abad Hiraldo ... [et al.]. 
 - München ; New Providence [N.J.] :  K.G. Saur,  1996. 
 - 171 p. :  ill. ;  22 cm. 
 - IFLA publications ;  76 .
<br/><br/>References: p.135-171 
<br/><br/><label>ISBN: </label>3598218001 
<br/><br/><label>ISSN: </label>0344-6891 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Academic libraries--Evaluation.
<br/><br/><label>Dewey Class. No.: </label>027.7