Uppal, R.K.  1960- <br/><br/>
Indian banking in competitive age:  need to meet customer expectations/ 
R.K. Uppal, Rosy Chawla 
 - New Delhi :  Sarup Book Pub,  2009 
 - viii, 281 p. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9788176259613  Rs. 900.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking--Customer services--India<br/>Banks and banking--Customer services--Statisticvs--India<br/>Banks and banking--Ratings and rankings--India
<br/><br/><label>Dewey Class. No.: </label>332.10954