TY  - BOOK
AU  - Sharma,Vikram
TI  - Quality management: total quality management : for common to all branches
SN  - 9789381335833(pbk)
U1  - 658.4013 22
PY  - 2013///
CY  - New Delhi
PB  - International Book House
KW  - Total quality management
KW  - Case studies
N1  - Includes index
ER  -