Operational excellence :  a key for performance excellence  / 
edited by Ravi Kumar Jain, Bhimaraya A Metri, Jatinder(JEET) N D Gupta 
 - New Delhi :  Excel Books ,  2013 
 - xix, 524 p. :  ill. ;  24cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9789350621820 (pbk.)  Rs.795.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Performance<br/>Organizational effectiveness<br/>Management--Technological innovations
<br/><br/><label>Dewey Class. No.: </label>658.4012