TY - BOOK AU - Jain,Neera AU - Mukharji,Shoma TI - Effective business communication SN - 9781259001673 (pbk) U1 - 658.45 22 PY - 2012/// CY - New Delhi PB - Tata McGraw-Hill Education KW - Business communicaiton KW - Communication in organizations N1 - Includes bibliographical references and index ER -