Handbook of marketing scales multi-item measures for marketing and consumer behavior research. [electronic resource] : - 3rd ed. / [edited by] William O. Bearden, Richard G. Netemeyer, Kelly L. Haws. - Los Angeles, [Calif.] ; London : SAGE, 2011. - 1 online resource (xiv, 601 p.)

Includes bibliographical references and index.

9781412996761 (ebook)


Consumer behavior--Research.
Marketing research.