TY - BOOK AU - McRae,Bradley C. TI - Negotiating and influencing skills: the art of creating and claiming value SN - 9781452233390 (ebook) PY - 1998/// CY - Thousand Oaks, Calif., London PB - SAGE KW - Influence (Psychology) KW - Negotiation N1 - Includes bibliographical references and index UR - http://knowledge.sagepub.com/view/negotiating-and-influencing-skills/SAGE.xml ER -