Sherman, Rachel,  1970- <br/><br/>
Class acts  service and inequality in luxury hotels /  [electronic resource] : 
Rachel Sherman. 
 - Berkeley, Calif. ;  London :  University of California Press,  2007. 
 - 1 online resource (xii, 366 p.) :  ill. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780520939608 (ebook) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Customer services--United States.<br/>Hotels--Management.--United States<br/>Luxuries--Social aspects--United States.<br/>Social classes--United States.