International handbook of organizational crisis management [electronic resource] / Christine M. Pearson, Christophe Roux-Dufort, Judith A. Clair editors. - Los Angeles, [Calif.] ; London : SAGE, c2007. - 1 online resource (xi, 354 p.) : ill.

Includes bibliographical references and index.

9781412982757 (ebook)


Crisis management.