TY  - BOOK
AU  - Buttle,Francis
TI  - Relationship marketing: theory and practice 
SN  - 9781446252062 (ebook)
PY  - 1996///
CY  - London
PB  - Paul Chapman
KW  - Relationship marketing
N1  - Includes bibliographical references and index
UR  - http://knowledge.sagepub.com/view/relationship-marketing-theory-and-practice/SAGE.xml
ER  -