TY  - BOOK
AU  - Kellett,Peter M.
AU  - Dalton,Diana G.
TI  - Managing conflict in a negotiated world: a narrative approach to achieving dialogue and change 
SN  - 9781452233246 (ebook)
PY  - 2001///
CY  - Thousand Oaks, Calif., London
PB  - SAGE
KW  - Conflict management
N1  - Includes bibliographical references and index
UR  - http://knowledge.sagepub.com/view/managing-conflict-in-a-negotiated-world/SAGE.xml
ER  -