TY  - BOOK
AU  - Sharma,Aruna
TI  - Concept communication and negotiation
SN  - 9789381385012
U1  - 301.63 22
PY  - 2011///
CY  - Delhi
PB  - Ancient Pub.
KW  - Interpersonal conflict
KW  - Conflict management
N1  - Includes index
ER  -