Concept communication and negotiation / 
edited by Aruna Sharma 
 - Delhi :  Ancient Pub.,  2011 
 - vii, 284 p. ;  23 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9789381385012  Rs.675.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal conflict<br/>Conflict management
<br/><br/><label>Dewey Class. No.: </label>301.63