TY  - BOOK
AU  - Conklin,James
AU  - Hayhoe,George F
TI  - Qualitative research in technical communication
SN  - 9780203846636 (ebook : PDF)
PY  - 2011///
CY  - New York
PB  - Routledge
KW  - Communication of technical information
N1  - Includes bibliographical references and index
UR  - http://www.tandfebooks.com/isbn/9780203846636
ER  -