Qualitative research in technical communication  [electronic resource] / 
edited by James Conklin and George F. Hayhoe. 
 - New York :  Routledge,  2011. 
 - 1 online resource (xiv, 398 p.) :  ill. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780203846636 (ebook : PDF) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication of technical information.