TY  - BOOK
AU  - Edosomwan,Johnson Aimie
TI  - Customer and market-driven quality management
SN  - 0074631044
U1  -  658.562 
PY  - 1996///
CY  - New Delhi
PB  - Tata McGraw-Hill Education
KW  - Total quality management
KW  - Industrial management
KW  - Consumer satisfaction
ER  -