TY  - BOOK
AU  - Wickman,Robert F.
AU  - Doyle,Robert S.
TI  - Breakthrough quality improvement for leaders who want results
SN  - 0074634585
U1  -  658.562 
PY  - 1996///
CY  - New Delhi
PB  - Tata McGraw-Hill Education
KW  - Total quality management
KW  - Benchmarking (Management)
N1  - Includes index
ER  -