Wickman, Robert F.,  1943- <br/><br/>
Breakthrough quality improvement for leaders who want results / 
Robert F. Wickman, Robert S. Doyle 
 - New Delhi :  Tata McGraw-Hill Education,  1996 
 - 228 p. :  ill. ;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0074634585 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Benchmarking (Management)
<br/><br/><label>Dewey Class. No.: </label>658.562