Braithwaite, Timothy,  1942- <br/><br/>
Information service excellence through TQM :  building partnerships for business process reengineering and continuous improvement / 
Timothy Braithwaite 
 - New Delhi :  Tata McGraw-Hill Education,  c1994 
 - xxi, 145 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0074630385 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information resources management<br/>Management information systems<br/>Total quality management<br/>Reengineering (Management)
<br/><br/><label>Dewey Class. No.: </label>004.0685