Wilson, Paul F. <br/><br/>
Performance-based assessments :  external, internal and self-assessment tools for total quality management / 
Paul F. Wilson [and] Richard D. Pearson 
 - New Delhi :  Tata McGraw-Hill Education,  1996 
 - xiv, 202 p. :  ill. ;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0074634593 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Performance--Evaluation<br/>Industrial productivity--Evaluation
<br/><br/><label>Dewey Class. No.: </label>658.562