TY  - BOOK
AU  - Wilson,Paul F.
AU  - Dell,Larry D.
AU  - Anderson,Gaylord F.
TI  - Root cause analysis: a tool for total quality management 
SN  - 0873891635
U1  -  658.562 
PY  - 1995///
CY  - New Delhi
PB  - Tata McGraw-Hill Education
KW  - Total quality management
KW  - Problem solving
N1  - Includes index
ER  -