Wilson, Paul F. <br/><br/>
Root cause analysis :  a tool for total quality management / 
Paul F. Wilson, Larry D. Dell and Gaylord F. Anderson 
 - New Delhi :  Tata McGraw-Hill Education,  1995 
 - xiii, 216 p. :  ill. ;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0873891635 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Problem solving
<br/><br/><label>Dewey Class. No.: </label>658.562