TY  - BOOK
AU  - Hagan,Jack
TI  - Management of quality: strategies to improve quality and the bottom line 
SN  - 0195642813
U1  -  658.562 
PY  - 1994///
CY  - Delhi
PB  - Oxford University Press
KW  - Industrial management
KW  - Quality control
N1  - Includes bibliographical references and index
ER  -