TY  - BOOK
AU  - Stone,Florence M.
TI  - How to resolve conflicts at work: a take charge assistant book 
SN  - 9788120337435 (pbk)
U1  - 658.4053 22
PY  - 2009///
CY  - New Delhi
PB  - PHI Learning
KW  - Conflict management
N1  - Includes index
ER  -