The complete idiot's guide to great customer service/ Ron Karr and Don Blohowiak

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Material type: Text

TextLanguage: English Publication details: New Delhi: Prentice-Hall of India, 1998Description: xxvi, 326 p. ill., charts; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode	Item holds
Books	National Library of India New English - Main Stack Division	New English	E 658.812 K 148 (Browse shelf(Opens below))		Available		DBA000073638ENG

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Includes index

Glossary: p.307-312

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